1. Introduction
Meynara Inc. (“Meynara,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and health-related information you share with us.
This Privacy Policy describes how we collect, use, maintain, protect, and disclose information obtained through our website, online hormone questionnaires, communications, and related services.
Meynara Inc. provides access to hormone replacement therapy (HRT) services, consultations, and ongoing hormone health support.
By accessing our website or submitting information through our online forms, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide when visiting our website, completing a hormone questionnaire, requesting a consultation, or communicating with our team.
This information may include:
Personal Information
Full name
Date of birth and age
Email address
Telephone number
Other contact information voluntarily provided
Health and Medical Information
Menopause and perimenopause symptoms
Medical history
Current and previous medications
Hormone replacement therapy history
Relevant medical conditions
Symptoms related to hormonal health
Additional health information voluntarily submitted
Website Usage Information
We may also collect certain technical information automatically, including your IP address, browser type, device information, website activity, and information collected through cookies or similar technologies.
3. How We Collect Information
We collect information through:
Online hormone health questionnaires
Consultation requests
Email and telephone communications
Direct interactions with Meynara Inc.
Website analytics and related technologies
Our website is hosted through Squarespace.
Information submitted through our online hormone questionnaires is transmitted to our designated business email address for review and follow-up.
4. How We Use Your Information
We may use the information collected to:
Review hormone health questionnaires
Respond to consultation requests
Evaluate inquiries about our services
Communicate with prospective and existing patients
Coordinate consultations with healthcare professionals
Support the delivery of hormone replacement therapy services
Maintain appropriate business and patient records
Improve our website and services
Comply with applicable legal and regulatory obligations
Submission of a questionnaire does not guarantee acceptance as a patient, a medical diagnosis, or a prescription.
5. Health Information and Patient Privacy
Meynara Inc. recognizes the sensitive nature of medical and health-related information.
Health information subject to the Health Insurance Portability and Accountability Act (HIPAA) or other applicable medical privacy laws will be handled in accordance with those requirements.
Where applicable, our Notice of Privacy Practices provides additional information about the use and disclosure of protected health information and patients' privacy rights.
In the event of a conflict between this Privacy Policy and applicable medical privacy requirements, the applicable legal requirements will govern.
6. How We Share Information
We may disclose personal information when reasonably necessary to provide requested services or operate our business.
Depending on the circumstances, information may be shared with:
Healthcare professionals involved in providing services
Authorized administrative personnel
Laboratories and pharmacies involved in patient care
Technology and service providers supporting our operations
Government authorities when disclosure is required by law
We may also disclose information with your authorization or as otherwise permitted or required by applicable law.
Health information will not be disclosed for unrelated purposes where authorization is legally required unless the appropriate authorization has been obtained.
7. Data Security
Meynara Inc. recognizes the importance of protecting personal and health-related information.
We seek to maintain reasonable administrative, technical, and organizational safeguards appropriate to the information we process and applicable legal requirements.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We encourage users to exercise caution when transmitting sensitive information electronically.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.
These technologies may collect information such as browser type, device characteristics, IP address, and website interactions.
Visitors may be able to manage cookies through their browser settings or available website privacy controls.
9. Communications
By submitting a questionnaire or requesting information, you authorize Meynara Inc. to contact you regarding your inquiry using the contact information you provide, subject to applicable law.
Communications may include consultation scheduling, questionnaire follow-up, and information related to requested services.
Marketing communications, where offered, will be subject to applicable consent and opt-out requirements.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate records, resolve disputes, and comply with applicable legal obligations.
Health records and other regulated information may be subject to specific retention requirements.
When information is no longer required, we will dispose of or de-identify it as appropriate and in accordance with applicable law.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to:
Request access to certain information
Request correction of inaccurate information
Request deletion of eligible information
Request information about certain disclosures
Exercise applicable privacy choices
Certain requests may be limited by medical record retention requirements, HIPAA, or other applicable laws.
To submit a privacy-related request, contact:
We may need to verify your identity before processing certain requests.
12. California Privacy Rights
Meynara Inc. is registered in California and recognizes applicable California privacy protections, including the California Consumer Privacy Act, as amended, where applicable, and the California Confidentiality of Medical Information Act.
California residents may have additional rights regarding access to, correction of, deletion of, and certain uses or disclosures of their personal information.
These rights depend on the applicable law, the nature of the information, and any relevant legal exemptions.
Requests may be submitted to support@meynara.com.
13. Privacy Rights in Other States
Residents of certain other states may have additional privacy rights under applicable state laws.
These rights may include access, correction, deletion, or other controls relating to personal information or consumer health data.
Meynara Inc. will respond to applicable requests in accordance with relevant legal requirements.
14. Children's Privacy
Our website and hormone health services are intended for adults aged 18 and older.
We do not knowingly solicit personal information from children under 18 through our online hormone questionnaires.
If we become aware that information has been submitted by a minor without appropriate authorization, we will address that information in accordance with applicable law.
15. Third-Party Websites and Services
Our website may contain links to third-party websites, scheduling services, or other external resources.
Meynara Inc. is not responsible for the privacy practices of independently operated third-party websites.
We encourage visitors to review the privacy policies of those services before providing personal information.
16. Changes to This Privacy Policy
Meynara Inc. may update this Privacy Policy periodically to reflect changes in our operations, technology, or applicable legal requirements.
Updates will be posted on our website with a revised effective date.
Where required by law, we will provide additional notice or obtain consent.
17. Contact Information
For questions regarding this Privacy Policy, personal information, or privacy-related requests, please contact:
Meynara Inc.
California, United States
Email: support@meynara.com